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Luzerne County Transportation Authority and Modeshift Partner to Improve Rider Experience

WILKES-BARRE, Pa.–()–Modeshift, a number one contactless fare assortment system supplier, introduced immediately a partnership with Luzerne County Transportation Authority (LCTA) to launch a brand new cellular fare and knowledge assortment system, servicing Wilkes-Barre, PA, and its surrounding areas of Luzerne County.

Modeshift has labored intently with the LCTA to plan, design and implement the cellular ticketing system, which is able to considerably enhance ease of use for riders, streamlining the method to request and pay for a ticket with only a few clicks in your cellular gadget. The info fare assortment resolution will even present the LCTA with invaluable insights to assist optimize transit routes, whereas bettering accessibility for riders.

“We’re excited to implement this new cellular fare expertise with Modeshift to simplify the ticketing course of for our riders all through Luzerne Nation who depend on us on daily basis,” mentioned Robert Fume, govt director for the LCTA. “This new cellular ticketing expertise eliminates the necessity of getting the precise money quantity, and provides our riders a possibility to buy a ticket immediately from a cellular gadget or sensible card, linked to their debit or bank card, with out worrying concerning the actual amount of money readily available.”

“Our cellular ticketing platform and knowledge fare assortment system will dramatically enhance ease of use for riders in Luzerne County and simplify back-end operations for LCTA,” mentioned Miroslav Katsarov, CEO of Modeshift. “At Modeshift, we’re dedicated to offering transit businesses with clever, user-friendly transportation options that enhance effectivity and enhance ridership.”

Options of the Modeshift cellular app and on-line system will embody:

  • Cell Ticketing: Riders can simply plan their journey and buy fares via a cellular software.
  • Good Playing cards: Riders with no cellular gadget can request particular sensible playing cards from the company and then join their playing cards or money to their account.
  • Internet Portal: Vacationers may entry most of the above advantages on-line, streamline journey planning and fare purchases.
  • Knowledge Assortment: Permits LCTA to optimize its system based mostly on real-time insights, make data-driven selections and save invaluable sources.

About The Luzerne County Transportation Authority

The Luzerne County Transportation Authority (LCTA) was integrated in 1972 as an City Mass Transit Administration (UMTA), PennDOT, Metropolis Demonstration Company of Wilkes-Barre, and Federal Catastrophe Help Administration (FDAA) demonstration mission in response to service disruptions ensuing from Hurricane Agnes. Since then, LCTA has grown to about 150 staff and offers fixed-route and ADA paratransit service. By way of labor illustration, Amalgamated Transit Union (ATU) Native 175 and Teamsters 401 signify LCTA drivers and upkeep staff. LCTA has 22 bus routes, together with 5 night routes. This yr, LCTA is celebrating its Golden Anniversary.

About Modeshift

Modeshift, Inc. is a expertise firm that helps transit businesses modernize their user-facing expertise and the underlying infrastructure to enhance effectivity, enhance ridership and present sufficient, sustainability-oriented service. It’s the solely all-in-one digital mobility infrastructure platform that additionally provides the transit business the instruments to scale back their carbon emissions and purpose for sustainability. Our core product is Account-based Fare Assortment System, based mostly on the Microsoft Azure cloud and delivered as a service (Software program as a Service – SaaS). Modeshift additionally offers different subsystems which full the stack of {hardware} and software program wanted to function a contemporary transit system corresponding to Cell ticketing, CAD/AVL and real-time passenger info.

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