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Tech Q&A: From email marketing to speeding up downloads and uploads

Q: Does an email sender know whether or not I opened it earlier than deleting it?

— Greg Carlock

A: There are email applications for entrepreneurs that can report not solely whether or not an email was opened however different monitoring info, corresponding to hyperlink clicks and whether or not the mail was opened on a cell system or a desktop pc.

Right here’s the way it’s achieved. The email marketing program places a 1-pixel, invisible picture in your outbound emails. When that email is opened, your mail program reaches out to the server that hosts the monitoring pixel in an try to load that 1-pixel picture.

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Hyperlink monitoring works equally. If you click on a hyperlink in an email, the server that hosts the hyperlink information the occasion as a click on. There isn’t a indication within the email itself that it carries any monitoring expertise.

Creepy, huh?

What email marketing applications can’t inform is whether or not you learn the email in a preview window with out opening it.

Typically, I counsel towards clicking on hyperlinks in emails except you belief the sender. Hyperlinks can lead to malware being loaded onto your pc.

Q: With regard to the reader who couldn’t play CNN movies, I had related points with CNN movies and found that my advert blocker was the issue. As soon as I whitelisted CNN to my advert blocker, the movies labored nice.

— Cathie Scanlon 

A: Sure, I ought to have included an advert blocker as a potential motive for a video not taking part in. However that is determined by the advert blocker you’re utilizing. More often than not I exploit Opera as my browser, and I’ve enabled its built-in advert blocker. I’ve no downside taking part in CNN movies.

Many websites submit a discover telling guests that they want to disable their advert blocker if they need to view content material. In any case, they need you to view the content material — together with the advert, after all.

Q: I’ve 500 Mbps service from Comcast via its provided modem/router. I’ve two computer systems, one printer and a number of wall retailers (now not used) linked to a Netgear 8-port unmanaged swap. After I join my unmanaged swap to the Xfinity router, I obtain solely about 95 Mbps obtain and about 18 Mbps add velocity. After I join a pc straight to the Xfinity router, I obtain 450 Mbps obtain and 18 Mbps velocity. That is nice, however I’ve no ports for my printer. I choose to use an unmanaged swap as a result of I don’t want to as soon as once more handle a router. Any ideas?

— Pheeson Liaw

A: I’m not stunned that your swap isn’t delivering anticipated web speeds. Switches are designed just for connecting gadgets domestically, and they’re typically used solely by organizations that want to join massive numbers of computer systems.

My advice is to ditch the swap and persist with the router. Routers are actually fairly simple to set up. As soon as set up, they don’t require common administration of any type.

As for the printer, most up-to-date fashions provide Wi-Fi connectivity in an effort to join a number of gadgets with out utilizing bodily ports. Examine your printer to see if that route is an possibility.

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