During its re:Invent 2023 developers conference, Amazon announced its own artificially led chatbot called Q which will be targeted at enterprise customers.

During its re:Invent 2023 developers conference, Amazon announced its own artificially led chatbot called Q which will be targeted at enterprise customers.

Interestingly enough, Amazon hosted a hardware event two months ago where it mentioned on several occasions that a new AI-powered platform would power its devices but Q is not that.

Amazon Q is aimed at commercial use rather than consumer facing applications. Amazon Q was demoed as helping employees with productivity tasks that include document summarization, accessing company policy wiki’s, and filing support tickets.

While Google’s AI chat bot Bard attempts to straddle the line of consumer and commercial uses, Microsoft and Amazon seem poised to provide separate but specific enterprise focused chatbot experiences with their respective Microsoft Copilot and Amazon Q platforms.

Similar to Microsoft, Amazon touts a more secure user privacy focus with the development of Q.

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