Wednesday, December 7, 2022
Gadgets Apple Stores Get New Diagnostic Tool for iPhones With Unexpected Restart Issues
Apple Stores Get New Diagnostic Tool for iPhones With Unexpected Restart Issues

Apple Stores Get New Diagnostic Tool for iPhones With Unexpected Restart Issues

Apple Stores and Apple Licensed Service Suppliers have a brand new device of their arsenal to find out if a buyer’s iPhone is unexpectedly restarting.

iPhone Apple Logo Boot
When a buyer with an iPhone 11 or newer signifies their machine is unexpectedly restarting, Apple Stores and Apple Licensed Service Suppliers can run a brand new “System Stability” diagnostic device, which is able to consider the machine’s analytics logs to find out if a number of sudden restarts have taken place over the earlier 14 days.

If the diagnostic determines sudden restarts have taken place, Apple advises technicians to proceed with a {hardware} restore, in line with an inner memo obtained by MacRumors. If the diagnostic passes, Apple advises technicians to direct the shopper to a new assist doc with {hardware} and software program troubleshooting suggestions.

The brand new diagnostic device offers Apple technicians with a sooner solution to decide if a buyer’s iPhone is unexpectedly restarting in comparison with current strategies, comparable to restoring the machine or manually reviewing analytics logs for kernel panics.

The brand new “System Stability” diagnostic suite is a part of Apple Service Toolkit 2.

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