Apple Stores and Apple Licensed Service Suppliers have a brand new device of their arsenal to find out if a buyer’s iPhone is unexpectedly restarting.

iPhone Apple Logo Boot
When a buyer with an iPhone 11 or newer signifies their machine is unexpectedly restarting, Apple Stores and Apple Licensed Service Suppliers can run a brand new “System Stability” diagnostic device, which is able to consider the machine’s analytics logs to find out if a number of sudden restarts have taken place over the earlier 14 days.

If the diagnostic determines sudden restarts have taken place, Apple advises technicians to proceed with a {hardware} restore, in line with an inner memo obtained by MacRumors. If the diagnostic passes, Apple advises technicians to direct the shopper to a new assist doc with {hardware} and software program troubleshooting suggestions.

The brand new diagnostic device offers Apple technicians with a sooner solution to decide if a buyer’s iPhone is unexpectedly restarting in comparison with current strategies, comparable to restoring the machine or manually reviewing analytics logs for kernel panics.

The brand new “System Stability” diagnostic suite is a part of Apple Service Toolkit 2.

Associated Tales

Apple Stores Will Now Decline to Restore iPhones Reported as Lacking

Apple Stores and Apple Licensed Service Suppliers will now be alerted if an iPhone has been reported as lacking within the GSMA Machine Registry when a buyer brings within the machine to be serviced, in line with an inner memo obtained by MacRumors. If an Apple technician sees a message of their inner MobileGenius or GSX techniques indicating that the machine has been reported as lacking, they…

Apple Stores Now Providing Studio Show Repairs

Apple Stores and Apple Licensed Service Suppliers at the moment are capable of full same-unit repairs for the Studio Show, as an alternative of getting to exchange the complete show, in line with an inner memo obtained by MacRumors. The change got here into impact this week, with Apple Stores and Apple Licensed Service Suppliers now capable of order components to finish Studio Show repairs in retailer….

Apple Launches Self Service Restore Program for iPhone

Wednesday April 27, 2022 5:05 am PDT by Sami Fathi

Apple right this moment introduced it has launched its self-service restore program for the iPhone. Introduced late final yr, this system will let iPhone 12, iPhone 13, and third-generation iPhone SE customers conduct sure repairs at house in the US, with plans to launch in Europe later this yr. Subscribe to the MacRumors YouTube channel for extra movies. Apple says that real restore manuals…

TikTok Pattern Debunked: No, Apple Is Not Giving Away Free AirPods

No, Apple shouldn’t be gifting away free AirPods, regardless of what chances are you’ll be seeing in your TikTok “For You” web page. Within the final a number of weeks, tons of of movies have spawned on TikTok claiming that Apple is gifting away free AirPods alternative so long as you merely stroll into an Apple Retailer and ask for a brand new free pair. The pattern implies that “AirPods” customers can stroll into an Apple Retailer, declare their…

Revisit Apple’s First Retailer in 3D With This Superior New Mac App

Apple Retailer fanatic and artistic extraordinaire Michael Steeber right this moment introduced the launch of The Apple Retailer Time Machine, a brand new interactive Mac app that permits you to “journey again in time” and revisit 4 iconic Apple Stores on their grand opening days. ”The Apple Retailer Time Machine is a celebration of the locations and merchandise which have formed our lives for greater than twenty years,” stated…

Apple Investigating iPad mini 6 Charging Issues After iPadOS 15.5 Replace

Apple is investigating consumer reviews that the iPad mini 6 could cease charging after being up to date to iPadOS 15.5, in line with a memo despatched to service suppliers and obtained by MacRumors. Within the memo despatched to approved service suppliers, Apple stated that it is conscious that some customers could report the most recent iPad mini as unable to cost after updating to iPadOS 15.5. Apple is advising that service…

Apple Will Quickly Provide Face ID Repairs With out Changing the Complete iPhone

Apple Stores and Apple Licensed Service Suppliers will quickly be capable of restore Face ID on the iPhone XS and newer with out having to exchange the entire machine, in line with an inner memo obtained by MacRumors from a dependable supply. Apple stated approved technicians will quickly have entry to a brand new TrueDepth Digicam service half containing all Face ID and entrance digital camera modules, permitting for…

Apple’s $50 Million Settlement Over Defective MacBook Keyboards: What to Know

Earlier this week, Apple agreed to a proposed $50 million settlement in a category motion lawsuit alleging that the butterfly keyboard utilized in sure MacBook, MacBook Air, and MacBook Professional fashions is flawed, which may end up in usability points. Picture through iFixit The settlement nonetheless must obtain last courtroom approval. Within the meantime, right here is every thing to know in regards to the settlement as…

Well-liked Tales

iPhone 14 Nonetheless to Boast Efficiency Enchancment Regardless of Sticking With A15 Chip

The usual iPhone 14 fashions will nonetheless have higher efficiency than the iPhone 13, regardless of containing the identical A15 Bionic chip, in line with leaker “ShrimpApplePro.” In March, Apple analyst Ming-Chi Kuo claimed that solely the iPhone 14 Professional fashions will characteristic the A16 chip, with the usual iPhone 14 and iPhone 14 Max fashions to be outfitted with the A15 chip just like the iPhone 13. In an April…

Apple Provides Eight Extra Macs to Classic Merchandise Listing

As anticipated, Apple right this moment up to date its classic merchandise checklist with eight extra MacBook, MacBook Air, MacBook Professional, and iMac fashions launched in 2015 and 2016. Notably, the primary MacBook Professional fashions with the Contact Bar at the moment are categorized as classic. Apple launched the Contact Bar in October 2016 as a part of an entire redesign of the MacBook Professional. Apple has since eliminated the Contact Bar from higher-end…

Intel to Introduce Wi-Fi 7 in 2024 as Apple Plans Imminent Transfer to Wi-Fi 6E

Intel is planning to put in its next-generation Wi-Fi 7 (802.11be) expertise in gadgets by 2024, ETNews reviews. Wi-Fi 7 is the successor to Wi-Fi 6E (802.11ax), bringing two instances sooner information processing speeds of 5.8 Gbps and extra secure 6 GHz bandwidth stability, in addition to assist for as much as 36 Gbps when working with information. Intel plans to increase its Wi-Fi 7 growth efforts forward of…

Apple’s On-line Retailer is At present Down in Some International locations [Updated]

Apple’s on-line retailer is at the moment down in some nations, together with the US, Canada, Australia, France, Germany, Italy, Spain, the UK, and extra. The downtime shouldn’t be worldwide, with the shop nonetheless operational in another nations. ”We’re making updates to the Apple Retailer,” the shop web page says, as regular when there may be downtime. Apple advises clients to “examine again…

Apple Watch Version Begins Promoting Out Forward of Sequence 8 Launch

Apple Watch Version fashions are starting to promote out simply weeks earlier than the Apple Watch Sequence 8 lineup is anticipated to be introduced. A number of of the high-end Apple Watch Sequence 7 fashions with titanium casings are listed as “at the moment unavailable” on Apple’s on-line retailer in the US, Canada, the UK, and choose different nations. In the US, availability of 41mm…

Apple Expands Apple TV Reward Card Provide to Extra International locations

Apple has expanded a beforehand U.S. unique Apple TV reward card provide to extra nations worldwide, providing clients a present card alongside the acquisition of an Apple TV 4K or Apple TV HD. The unique provide was launched for U.S. clients final month, giving consumers a $50 reward card with the acquisition of an Apple TV. Following the Apple Retailer happening in a number of nations, Apple has…

Offers: Apple Watch Sequence 7 Returns to All-Time Low Worth of $279.99 ($119 Off)

Amazon has the 41mm GPS Apple Watch Sequence 7 all the way down to $279.99, from an unique worth of $399.00. The one shade out there at this worth is the Inexperienced Aluminum Case with Clover Sport Band. Word: MacRumors is an affiliate companion with Amazon. Whenever you click on a hyperlink and make a purchase order, we could obtain a small fee, which helps us maintain the positioning operating. At $119 off, right this moment’s sale on Amazon is a …