In the event you’ve been having issues together with your American Categorical cards and Apple Pay in iOS 16, you’re not alone. Apple has acknowledged a difficulty within the launch notes for iOS 16 beta 6 the place “American Categorical cards would possibly must be eliminated and re-added to Pockets.”

Amex and Apple Pay bug in iOS 16

The difficulty is affecting many individuals operating the iOS 16 beta 6, together with myself and a number of different 9to5Mac staffers. Basically, the issue is that your American Categorical cards will likely be randomly eliminated from Apple Pay with out purpose, and you must manually re-add them to your machine.

Bugs are to be anticipated when operating the iOS 16 beta, however this one is especially anxious and irritating. When your cards are eliminated from Apple Pay, you obtain an e-mail from American Categorical. In that e-mail, Amex outlines a number of prospects for why this may need occurred in case you didn’t manually make the change.

American Categorical lays out three prospects:

  • You turned off Passcode in your watch
  • You signed out of iCloud in your watch; or
  • Your Card was canceled.

It then goes on to say that there’s a risk your whole American Categorical card account was canceled. The wording is simply obscure sufficient to make you suppose that the corporate closed your account, chopping off entry to your cards and doubtlessly any Membership Rewards factors you had gathered.

Fortunately, Apple’s iOS 16 beta 6 launch notes acknowledge the issue. The wording within the launch notes implied that you simply would possibly have to manually take away and re-add your cards, however that’s not the case. Fairly, the cards are eliminated on their very own and you must manually re-add them.

Hopefully, that is one thing Apple addresses with the subsequent iOS 16 beta. Within the meantime, it’s a irritating and anxious bug, however the hot button is that it’s a bug and nothing to do together with your particular American Categorical card or account. There’s no have to name Amex both, however we’ve heard that this concern is inflicting an inflow of help inquires for the corporate’s buyer help division.

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